THE PEACHTREE® LIMITED WARRANTY
Subject to the conditions, exclusions and limitations that
follow, the manufacturer of PEACHTREE products, PEACHTREE
Doors and Windows, Inc. (“PEACHTREE”) warrants
PEACHTREE products to be free from defects in material and
workmanship as follows:
Vinyl Main Frame And Vinyl Sash – Twenty-Five
Years
PEACHTREE warrants the vinyl main frame and vinyl sash on the
Peachtree 300 Series products to be free from defects in
material and workmanship for a period of TWENTY-FIVE (25)
YEARS from the date of manufacture. All other parts on Peachtree
300 Series products are warranted to be free from defects
in material and workmanship for a period of TEN (10) YEARS
from the date of manufacture. PEACHTREE’S obligation
under this warranty shall be limited to, at its option, repair
of, provision of replacements for, or refund of the original
purchase price of, any product or part which it determines
to be defective in material or workmanship under normal use
and service. Decisions as to whether to repair, replace,
or refund shall be made by PEACHTREE, in its sole discretion.
Insulated Glass Hermetic Seal – Twenty
Years
PEACHTREE warrants that the insulate glass only, if any, in
PEACHTREE products shall be free from failure of the hermetic
seal for a period of TWENTY (20) YEARS from the date of manufacture.
Should there be such failure of the air seal within the warranty
period, PEACHTREE shall provide either a replacement piece
of insulated glass or a sash glazed with insulated glass, at
its discretion, delivered to the original point of purchase,
or, if it is shipped direct to a customer, normal shipping
and handling charges will apply. The customer will be responsible
for installation and replacement of the glass. PEACHTREE will
not be responsible for repairing, refinishing or similar activities
involved in the installation and replacement of glass.
For the first ten (10) years from the date of manufacture,
no charge will be made for providing replacement glass or a
sash glazed with insulated glass. Thereafter, up to 20 years,
the customer will be charged for fifty percent (50%) of the
then list price. This warranty does not apply to, and PEACHTREE
will not be liable for, glass cracking, shattering, breaking,
or scratching, however caused, and it will not apply to any
installations where loading applied to the unit could be expected
to exceed the structural performance rating of the unit without
prior written approval of design by Peachtree. This warranty
also will not apply to any installations at an altitude over
3,500 feet above sea level unless breather tubes have been
installed. Insulated units for installations at an altitude
over 3,500 feet, or any glass having breather tubes, will not
be argon filled. The effectiveness of an inert gas is not warranted.
Condensation on the interior (room side) glass surface or on
the interior surface of storm combination units is a sign of
high humidity. It is not a product defect.
Aluminum Clad Windows And Doors And Steel Door Systems – Ten
Years
Primed Wood - One Year
PEACHTREE warrants that its aluminum clad windows and doors
and steel door system product lines, and all parts thereof,
and all primed wood casement and awning gear operators and
handles which open and close the window sash, shall be free
from defects in material and workmanship for a period of
TEN (10) YEARS from the date of manufacture. PEACHTREE
warrants that its primed wood (unclad) products, and all
parts thereof except those referred to above, shall be
free from defects in material and workmanship for a period
of one (1) year from the date of manufacture. PEACHTREE’S obligation under
this warranty shall be limited to, at its option, repair of,
provision of replacements for, or refund of the original purchase
price of, any product or part which it determines to be defective
in material or workmanship under normal use and service. Decisions
as to whether to repair, replace, or refund shall be made by
PEACHTREE, in its sole discretion. Fiberglass
Door Systems – Twenty Years
PEACHTREE warrants that its fiberglass door system, and all
parts thereof, shall be free from defects in material and
workmanship for a period of TWENTY (20) YEARS from the date
of manufacture. For the first ten (10) years from the date
of manufacture, for any product or part of product determined
by PEACHTREE to contain defects in material or workmanship,
PEACHTREE will, at its option, repair the product or part
of product at no charge, or provide replacements at no charge,
or refund the original purchase price of the product or part
of product. Thereafter, up to 20 years, PEACHTREE’S
obligation shall be limited to, at its option, refund of
the original purchase price of, or provide replacements for
any product or part of product determined by PEACHTREE to
contain defects in material or workmanship at a price equal
to fifty percent (50%) of the then current list price of
the product or part of product.
General Provisions
PEACHTREE makes no warranties which cover installation of units
in a sloped or non-vertical position, discoloration of non-visible
parts, or failures or operating difficulties due to accident,
acts of God, abuse, misuse, alteration, misapplication, faulty
building construction or design, exposure to the elements,
improper or insufficient handling, storage, installation,
maintenance or service including, but not limited to, obstruction
of weep holes. Also excluded from the above warranties are
failures or operating difficulties resulting from use of
expanding foam insulation or incompatible sealant or cleaning
agent, exposure to corrosive, unusual, harmful or aggressive
substances, fumes or condensates (including exposure within
2 miles of salt water), subjection to abnormal stress from
localized application of heat, excessive vibration or movement
of buildings or foundations or to other abnormal physical
stress or use in ships, boats, watercraft vehicles, trailers,
campers, saunas, swimming pools, greenhouse enclosures or
other high humidity areas. Selection and purchase of PEACHTREE
products which conform to all applicable building codes and
local ordinances is the sole responsibility of the architect,
building contractor or homeowner and PEACHTREE assumes no
responsibility for compliance or for calculation and design
of support mullions, structural support, or flashing required
for installation. Consult with your local building code officials
and/or a qualified contractor, architect or engineer for
specific requirements. Painting or staining of vinyl parts
or weatherstrip of PEACHTREE products will void any warranty
with respect to the related window or door product. This
warranty applies only to the owner of the structure at the
time the product is first installed and is nontransferable.
Screens are for insect protection only and are not meant
to provide safety protection.
The warranties provided herein shall not apply when PEACHTREE
is furnishing products or parts in a size which is greater
in width or greater in height than the largest standard size
shown for that species in PEACHTREE’S printed price catalog
for PEACHTREE products, nor does it apply to any products or
parts installed in a structure that does not permit appropriate
drainage of moisture such as an exterior insulation and finish
system or synthetic stucco without a properly engineered drainage
system. In these cases, there shall be no warranty of any kind,
whether implied or otherwise.
Replacement product and parts will be the closest equivalent
current product or part and may not match the original. Replacements
will be delivered to the original point of purchase, with no
shipping charges.
If shipment of replacement product or parts direct to the
customer is requested, normal shipping and handling charges
will apply. In cases relating to hardware, the customer will
be invoiced for the replacement hardware at the list price
and appropriate credit will be issued when the defective hardware
has been returned to Peachtree. Supplying replacement products
or parts shall not extend the time period of the warranty and
the replacement product or part shall be warranted only to
the extent of the un-expired portion of the warranty period
on the originally purchased product or part. This warranty
applies only to products finished, installed and operated in
accordance with PEACHTREE’S instructions.
PEACHTREE will not, under any circumstances, be responsible
for installation, repainting, refinishing or other similar
activities necessary to complete any replacement. It will be
the customer’s responsibility for installation, repainting,
refinishing or other similar activities necessary to complete
any replacement. PEACHTREE may require proof of the date of
purchase of any product, so you should retain your sales slip
or invoice. Weathering is normal and does not indicate a product
defect and therefore is not covered by this warranty.
Air or water infiltration of an outswinging French door with
PEACHTREE’S handicap sill option is not a product defect.
Warping of a door shall not be deemed to be a product defect
unless the warping is in the door panel itself and then only
if the warping is more than one quarter inch.
The amount of warp shall be determined by placing a taut wire
or string or straightedge across the face of the installed
door panel thought to be concave and measuring the amount of
warp at the point of the greatest distance between the bottom
of such wire, string or straightedge and the face of the door
panel. PEACHTREE may, at its option, defer action on a warping
claim for a period of not more than one (1) year from the date
of the claim to permit the door panel to adjust to temperature
and humidity in its installed position. PEACHTREE does not
warrant any swing patio door with a rough opening height of
greater than 6'11" against warping or air or water infiltration
unless PEACHTREE’S multi-point lock system is used with
the door.
Natural variations in color or texture of woods are not defects.
We suggest that all millwork be inspected upon arrival and
before installation and finishing. A good quality top coat
of paint, sealer or varnish must be applied to all exposed
wood surfaces. The top coat should be applied as recommended
by the paint manufacturer. This warranty will not apply if
a good quality top coat is not applied within thirty (30) days
after purchase. It is the customer’s responsibility to
properly care for and protect woodwork against moisture or
excessive dryness. This warranty will not apply if the woodwork
is not so protected.
The Peachtree Limited Warranty does not cover:
- a) PEACHTREE products that are installed with parts (whether
manufactured by PEACHTREE or by others) that have not been
approved by PEACHTREE for installation with that product
- b)
PEACHTREE products that are stacked or mulled with half
circles, direct-sets or transoms manufactured by others.
The performance of windows and doors may be affected by factors
beyond PEACHTREE’S control, such as handling and installation,
construction details of the building, exposure conditions,
maintenance, normal wear and tear, migration of inert gas and
the like. Ratings (for example, R or U-values, infiltration
tests, etc.) are for comparison purposes only. While PEACHTREE
products are manufactured to meet or exceed published ratings,
it is not possible to guarantee that they will meet or exceed
those ratings after they have been installed, and this is specifically
excluded from this warranty.
THE EXPRESS WARRANTIES SET FORTH HEREIN ARE IN LIEU OF ALL
OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT
LIMITATION, ANY AND ALL WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. ALL SUCH OTHER WARRANTIES, TO THE
EXTENT PERMITTED BY LAW, ARE HEREBY DISCLAIMED AND EXCLUDED
BY PEACHTREE. ANY IMPLIED WARRANTIES WHICH ARE NOT EXCLUDED
HEREBY DUE TO OPERATION OF LAW ARE LIMITED IN DURATION TO THE
PERIOD OF COVERAGE OF THE EXPRESS WARRANTY PROVIDED HEREIN
FOR THE PRODUCT WARRANTED. THE REMEDIES SET FORTH ABOVE ARE
THE SOLE AND EXCLUSIVE REMEDIES PROVIDED HEREUNDER, AND PEACHTREE
SHALL NOT BE LIABLE FOR COSTS OF SHIPPING, APPLICABLE TAXES
OR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING, BUT NOT LIMITED TO, THE PAYMENT OF ANY
COSTS OR EXPENSES OF DISASSEMBLY, REMOVAL OR REINSTALLATION
OF ANY PRODUCT OR PART, INCLUDING, WITHOUT LIMITATION, THE
INSULATED GLASS, ANY COSTS OR EXPENSES RELATING TO PAINTING,
STAINING OR ANY OTHER ACTIVITY NECESSARY IN FINISHING THE REINSTALLATION,
OR DAMAGE OR LOSS TO OTHER PROPERTY.
Some states do not allow limitations on how long an implied
warranty lasts, so the above limitation on the duration of
any implied warranties not excluded hereby due to the operation
of law, may not apply to you. Some states do not allow the
exclusion or limitation of incidental or consequential damages,
so the exclusion of incidental and consequential damages may
not apply to you. This warranty gives you specific legal rights,
and you may also have other rights which vary from state to
state.
NO DISTRIBUTOR, SALESPERSON, DEALER, RETAILER OR OTHER
REPRESENTATIVE OF PEACHTREE® PRODUCTS HAS THE AUTHORITY
TO ALTER OR CHANGE THESE WARRANTIES OR TO MAKE ANY OTHER
WARRANTY EITHER ORALLY OR IN WRITING. To make a claim under The PEACHTREE® Limited Warranty
you must contact the contractor who installed the product or
the Peachtree® distributor or dealer from whom the product
was purchased, or, if these persons are not known, contact:
PEACHTREE® Warranty Customer Service
2744 Ramsey Road
Gainesville, Georgia 30501
Please provide the following information :
a) Your name, address, and telephone number.
b) A description of the product for which the claim is being
made.
c) The date the product was purchased (or approximate date
if exact date is not known).
d) The name of the Peachtree dealer/ distributor from whom
the product was purchased (if known).
e) The nature of the product complaint.
f) The coded information as stamped on the spacer between the
panes of glass.
Effective 3/1/04 |
